Strategy
Reduce SaaS churn with a five-step monthly review
How to reduce SaaS churn with a monthly review: the three numbers to bring, five steps, one action per lost account and a worked example.
Topic
saas churn
Tools and providers
How UK startups should budget for retention software
What UK startups should budget for retention software: tier cost bands, per-seat pricing traps, VAT and R&D rules, and the features worth paying for first.
Measurement
What is a good SaaS churn rate in the UK? Benchmarks by industry
UK SaaS churn benchmarks by industry, with published ranges from ChartMogul, Baremetrics, ProfitWell, Recurly and SaaS Capital, plus how to set your own targets.